

They told me I couldn’t pay with card? So they had me walk a couple blocks down in a nearby hotel to pay… the list of mishaps could go on… Just felt like my experience needed to be stated. Wifi didn’t work on the 3rd floor where our room was. Rooms have no privacy, I’m pretty sure even with their curtains you can see into the rooms. the check in / out was simply horrendous if you have a car. The valet showed up closer to 45 minutes waiting. In the meantime I’m running up and down blocks trying to communicate info to my gf and give updates. A lively nightlife and abundance of fine restaurants give the mid-sized town a. Solution is my gf ends up having to drive around in circles lost for 20 minutes, and the wifi wasn’t working in the lobby so I couldn’t contact her. Founded in the 16th century, San Miguel de Allende is known for old world charm and first world amenities. I get out and explain we have a car, they say it will take 20 minutes for valet to show up… (what do we do with our car in the meantime as we are blocking traffic lol ). My gf and I arrive to the hotel and it’s on a really busy street where traffic is passing. The Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende is a luxurious 17th and 18th century building that offers fine dining, a bar & cooking classes. I specifically wanted this bc of the location, and it had parking included. I think from the get go my stay was awful.
